A simple way to capture survey data without proactively sending notifications is by adding a QR code to business cards, placards, or other materials. You can also share a direct link in emails or on your website. Here’s how to set it up in Macorva:
- Log into your Macorva admin account and go to Configure > Surveys
- Select the survey Category from the left column, then choose the specific survey from the dropdowns on the right.
- Scroll down and click Survey configuration to expand the options.
- Scroll down to Static URL for feedback and select Enabled. (You may need to Save Survey before the View QR button is active.)
- Click View QR and a new window will pop up.
- (Optional) To include an employee rating on the survey, click into the search bar and search for their name.
- You’ll see a QR code automatically generated for the survey. Click Download QR to download the image and share with customers on posters or handouts, for example.
- If you'd like to add surveys to your website or email signatures, you can select the clipboard at the bottom to copy the survey URL.