If a customer clicks a link to a survey they've already submitted a response to, the link will simply direct them to the "Thank you" page, letting them know their feedback was already submitted.
Related Articles
Types of customer surveys
Macorva allows you to capture feedback on a wide range of subjects. Note that a M...
What channels can I use to send surveys to customers?
With Macorva CX, you can send surveys directly to customers via: Email Text Mes...
Do customer survey links expire?
Yes. If a customer does not submit a response, their survey link will expire afte...
How do I direct customers to give reviews on Google/Facebook/Yelp?
Navigate to Configure > CX surveys In the left Category column, select the sur...