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What channels can I use to send surveys to customers?

With Macorva CX, you can send surveys directly to customers via:  

  • Email
  • Text Message / SMS
  • QR Code
  • or embed the survey right in your website

 

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Types of customer surveys

Macorva allows you to capture feedback on a wide range of subjects. Note that a M

Is there a time buffer between customer survey sends?

Yes. By default, Macorva CX keeps a two week buffer between customer survey sends

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