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Can I download my customer survey data?

Yes! Macorva CX allows you to download all of your customer survey data. You can export full datasets, including responses, comments, and ratings, as a CSV file directly from the platform.

To export your data:

  • Log into your Macorva admin account and go to Surveys > Responses
  • Select the date range and any applicable filters
  • Click CSV to download your data as a CSV file. (You can also download as an SPSS file by clicking on the dropdown arrow to the right.)

 

 

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Once a survey is completed, the link will not allow another submission. If a cust

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