Every customer interaction is an opportunity to gather feedback, but your business shouldn't have to slow down to collect it. Macorva integrates seamlessly into your existing workflows, allowing surveys to be sent automatically with little to no extra effort. For example, you may want to automatically send a survey after a support call or after a customer purchase.
Macorva offers several integration options to fit your systems:
- Salesforce App: Integrate Salesforce with Macorva to automatically send surveys based on any trigger you choose, and seamlessly return results directly to the related Salesforce record.
- Zapier: Use Zapier to connect Macorva with 4,000+ cloud-based tools—no coding required. Connect Macorva to any number of products here.
- Genesys AppFoundry: Genesys users can enable survey automation by installing Macorva’s AppFoundry integration here.
- RESTful API: Integrate using Macorva's public API with less than 10 lines of code. Check out our documentation and contact support@macorva.com for your API key.