Can I add custom customer questions?

Build and manage your own questions using the Macorva CX questions page. 

Step 1: User with survey management permissions can access via:

Step 2: Add a new question by selecting: 

Step 3: Build a multiple choice or free text question and review its appearance on the right:

Step 4: Choose whether the question should always be displayed or only be shown dynamically depending on another question(s) in the survey. See this dynamic example:

Step 5: Save and deploy your question.

Was this article helpful?