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Macorva allows you to send lifecycle surveys to your employees to gauge employee experience at various levels in their lifecycle....
There are two ways to send lifecycle surveys: 1. Manually 2. Scheduled Sending Lifecycle surveys manually Navigate to Employees> Send...
Build and manage your own questions using the Macorva CX survey page. Users with survey management permissions can access via:...
Macorva's Radiant AI technology can assist you in creating custom CX questions. Have a question but you aren't sure how...
Navigate to Customers Tab Overview: shows graphs of your NPS/CSAT scores and response rates over time Questions: see responses to...
Yes! We have a library of questions for Onboarding, Check-in, and Exit surveys that come ready out-of-the-box. To access these...
Yes! Navigate to Customers > Responses Click Export to download your data as a .CSV