Macorva's Radiant AI technology can assist you in creating custom CX questions. Have a question but you aren't sure how to ask it? Let our AI help you!
- Log into your Macorva admin account and go to Configure > Surveys.
- Select the appropriate survey you'd like to the add the question to or create a new survey.
- Scroll down the survey preview on the right hand side and click Add/edit questions

- Scroll down to Available questions, select Use AI to make questions.
- In the text box provided, type a topic or idea for your question, then click Generate.
- Radiant AI will provide a list of suggested questions. Review the results, click on the ones you'd like to use and click + Add Questions to move it into your question library.
- The window will automatically scroll you down to the newly generated questions. The questions will appear in your Available questions library under the No group category.
- From here, you can either click the checkbox on the left to add it to your survey, or select the pencil icon to the right of the question to edit it or assign it to a Group.

- Once you are done adding questions, scroll down to click Continue at the bottom right and then Save survey. A green notification will pop-up in the top right to confirm your survey has been saved.

- If you would like more information on creating custom CX questions, check out the Creating custom questions article listed here.
Note: Radiant AI's default actions are manually written by executive coaches and I/O psychologists. These suggestions are generated with AI trained with professional coaching materials, but results should always be manually reviewed and edited.