Yes, you can fully customize your survey notifications to match your company's branding and tone. Personalizing your communications helps increase employee recognition, builds trust, and can improve participation rates.

• Branding: Add your company logo to email notifications for immediate recognition.
  
• Email Content: Edit the subject line and body text for both the initial invitation and subsequent reminder emails.
  
• SMS Content: Customize the text for SMS messages. Note that SMS messages are limited to 120 characters.
  
• Notification Schedule: Adjust the timing and frequency of your reminder messages.

How to Customize Notifications

• Log in to your Macorva admin account and go to Configure > EX Surveys.
  
• Select the open survey you wish to modify.
  
• Scroll down and click on the Email/SMS customization tab.
• Here you can edit the content for both email and SMS messages.
• Click Save changes one you are finished.

Default text & Placeholders

You will notice that default text includes items surrounded by braces { }. These placeholders are automatically filled in with survey- or institution-specific information. See the following definitions:

• {COMPANY} - Company name
• {END_DATE} - Survey end date
• {SURVEY_LINK} - Magic link to access the survey via email.
• {SURVEY_URL} - Magic link to access the survey via SMS.
• {ANONYMOUS_URL} - Link to description of how Macorva guarantees anonymity.
• {TEAM_STATS} - Messaging that only managers will receive in their reminder emails. This message will update managers on the survey completion rate for their teams.