How are EX survey question results calculated?

Weighted average results are calculated by assigning the following to each response and then computing an average for all respondents

  • 0% for “Strongly disagree”
  • 25% for “Disagree”
  • 50% for “Neutral”
  • 75% for “Agree”
  • 100% for “Strongly agree”

For example, if five employees in a department all responded with "Agree" for a question, the score would be 75%. However, if 4/5 responded "Agree" and one responded "Strongly disagree", the score would be 60%.

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