Macorva calculates EX survey question results using a weighted average. Each response option is converted into a percentage value, and then the average across all respondents is calculated.
Scoring scale
- Strongly disagree = 0%
- Disagree = 25%
- Neutral = 50%
- Agree = 75%
- Strongly agree = 100%
Examples
Example 1: All responses the same.
- If five employees all answer a question with "Agree," the weighted average score for that group is 75%.
- The math: (75% + 75% + 75% + 75% + 75%) / 5 = 375% / 5 = 75%.
Example 2: Mixed responses.
- If a team of five responds to a question with four "Agree" answers and one "Strongly Disagree" answer, the weighted average score is 60%.
- The math: (75% + 75% + 75% + 75% + 0%) / 5 = 300% / 5 = 60%.