Yes! Macorva CX allows you to download all of your customer survey data. You can export full datasets, including responses, comments, and ratings, as a CSV file directly from the platform.
To export your data:
- Log into your Macorva admin account and go to Surveys > Responses
- Select the date range and any applicable filters
- Click CSV to download your data as a CSV file. (You can also download as an SPSS file by clicking on the dropdown arrow to the right.)
